Terms of service.

Welcome to keenetic. By using our website and booking our services, you agree to the following terms and conditions. Please read them carefully.

Who We Are
keenetic is a trading name of Keenetic Ltd. Registered in England and Wales. Company No. 16424114. Registered Office: 16 Ferndene Road, London. SE24 0AQ. Data Controller: James Keen (Director & Head Trainer). Email: keenetic.fit@icloud.com Phone: (+44) 7707 898 888.

Services
keenetic provides personal training and fitness coaching services. All services must be booked in advance through our website or by contacting us directly.

Payment
Payment is required at the time of booking. All prices are listed in GBP and may be subject to change.

Cancellation Policy
We understand that sometimes plans change. Cancellations must be made at least 24 hours before your scheduled session to avoid being charged. Cancellations made less than 24 hours in advance will be charged in full. No-shows are non-refundable. For group classes or programs, please refer to the specific cancellation terms provided at the time of booking.

Refunds
Refunds are not provided for completed sessions or unused sessions in a package unless otherwise stated. If you’re unsatisfied for any reason, please contact us and we’ll do our best to resolve the issue.

Health & Safety
By participating in our training sessions, you confirm that you are in good health and able to take part in physical activity. If unsure, it is your responsibility to consult a medical professional before starting. If your health status changes at any point, it is also your responsibility to seek medical advice before continuing with any keenetic services. keenetic is not liable for any health issues arising from failure to disclose relevant medical information or seek appropriate medical guidance.

Changes to Terms
keenetic reserves the right to modify these terms at any time. Any changes will be posted on this page.

Contact Us
If you have any questions or concerns, please contact us.